FAQ's

We accept payments through bank transfers, credit/debit cards, and online platforms. To confirm your order, a 50% deposit is required upfront, with the remaining 50% due before delivery or installation. Invoices will be provided, and late payments may result in additional fees. Refunds and cancellations follow our policy. Established clients may qualify for credit terms upon agreement. If you have any questions, feel free to reach out.

Delivery costs depend on your location, order size, and any special needs. Standard rates are based on distance, while expedited options are available at an additional cost. All charges will be details in your invoice, and free delivery promotions may apply. Contact us for a precise quote or to discuss your requirements.

Our instant quote prices are designed to be transparent and competitive. While these quotes provide a general estimate, we understand that every project is unique. If you have specific requirements or if you’d like to discuss pricing options, please reach out to us. We’re happy to work with you to find the best solution for your needs and explore any potential adjustments. Contact us for personalized assistance and to discuss your project in detail.

Yes we offer a 2 years warranty covering manufacturing defects and material quality. Details on the duration and coverage will be provided with your purchase. For any warranty-related questions or claims, please contact us.

Our commitment to quality sets us apart from competitors. We use premium-grade materials and advanced manufacturing techniques to ensure durability, strength, and precision in every door we produce. Our rigorous quality control standards guarantee that each product not only meets but exceeds industry benchmarks, giving you long-lasting, reliable solutions that stand the test of time.

At Capital Steel Frame Doors, order processing and delivery times vary depending on the size and complexity of your project. Typically, standard orders are completed within 4-6 weeks. Custom or large-scale orders may take slightly longer, but we always provide clear timelines upon order confirmation. We are committed to delivering your doors on schedule, ensuring quality and timely service. Approximately, 4 months to Canberra and Sydney.

We do not have a strict minimum order quantity. Whether you need a single door for a small project or a bulk order for large-scale construction, we are equipped to accommodate your specific needs. Our flexibility ensures that we can serve both individual clients and businesses with equal dedication and attention to detail.

Yes, at Capital Steel Frame Doors, we offer professional installation services to ensure your doors are fitted perfectly and function as intended. Our experienced team handles the entire installation process, ensuring a smooth and hassle-free experience from start to finish. We prioritise precision and efficiency, guaranteeing that your doors are securely installed for optimal performance.

Choosing steel over aluminum for doors and windows can be influenced by several factors, including structural properties, durability, aesthetics, and security. Here are some reasons why one might prefer steel:

1. *Strength and Durability*: Steel is typically stronger than aluminum, providing better structural integrity. It can handle larger spans and heavier loads without compromising its form.

2. *Security*: Steel doors and windows offer increased security. Their resistance to impact and forced entry makes them a preferred choice for high-security applications, such as commercial buildings or homes in high-crime areas.

3. *Weather Resistance*: While both materials can be treated for weather resistance, steel can be coated or galvanized to enhance its resistance to rust and corrosion. This makes it a durable choice in harsher climates, especially if properly maintained.

4. *Fire Resistance*: Steel has a higher fire resistance than aluminum, making it a safer choice in terms of fire safety standards. Steel doors in particular are often required for fire-rated exits.

5. *Weight*: Although aluminum is lighter than steel, the added weight of steel can actually be beneficial in certain applications, providing better stability and wind resistance for larger openings.

6. *Aesthetic Options*: Steel can be designed to provide a sleek, modern appearance and can be finished in various styles, colors, and textures. It can also accommodate larger and more complex designs without losing integrity.

7. *Longevity*: Steel often has a longer lifespan than aluminum when maintained properly. Its resistance to the elements and stability over time can make it a cost-effective option in the long run.

8. *Sound Insulation*: Steel offers better sound insulation properties compared to aluminum, which can be advantageous in urban areas where noise pollution is a concern.

9. *Thermal Performance*: Modern steel windows and doors can be designed with thermal breaks and insulating materials that improve their energy efficiency, making them competitive with aluminum.

10. *Customization*: Steel can be easily customized to meet specific design preferences and requirements. It can be welded and formed into intricate shapes and sizes, offering flexibility in design.

While steel offers many benefits, it’s essential to consider specific project requirements and conditions, including budget, environmental factors, and maintenance needs, to make the right choice for doors and windows.

Layout
At Capital Steel Frame Doors, we specialize in creating doors in a variety of shapes to suit your unique design needs, including custom irregular shapes like arches. Our expertise in crafting bespoke solutions ensures that your door not only fits perfectly but enhances the aesthetic appeal of your space. Whether it’s a standard or custom design, we’re here to deliver exceptional quality and precision.
Quality Hardware Options
We offer a wide range of high-quality hardware options to complement our doors. From robust locks and handles to advanced hinges and accessories, each piece is selected for its durability, security, and style. Our hardware options are designed to enhance the functionality and appearance of your door, ensuring seamless operation and lasting performance.
Testimonial

Google Reviews